Refund and Cancellation Policy

1. The short version

Subscription payments are not refundable. You can cancel at any time, and you keep everything you have paid for until the end of the period you are in. Nothing is charged after that.

2. Try it before you pay

You do not have to pay to see what this is, and we would rather you looked first than asked for a refund afterwards:

• The free plan takes no card at all. It shows live signals on AUDCHF and CADJPY, with the full backtested record behind each one.
• Use it for as long as you like before deciding whether a paid plan is worth it to you.

3. Cancelling

• Cancel whenever you like, from Billing in the terminal, or by asking support.
• Cancelling takes effect at the end of the period you have already paid for, a month or a year. You keep full access until then.
• On an annual plan that means access to the end of the year you paid for. The unused months are not refunded.
• After that your account drops to the free plan. It is not locked or deleted, and you keep AUDCHF and CADJPY.
• We do not charge a cancellation fee and there is no minimum term.

4. What is not refundable

• Subscription periods already started, in whole or in part, including where the product was not used.
• Time lost to a broker outage, a platform outage or a connection you control.
• Losses from trading. Signals and statistics are information, not advice, and the trades are yours.

5. Your legal rights

Nothing here removes rights the law gives you. Consumers in the United Kingdom and the European Union have a statutory right to cancel a digital purchase within 14 days, and where that right applies it applies whatever this policy says. If you believe it applies to you, contact us and say so.

6. Funded accounts are not part of this

Instant funding happens in your own live account at our partner broker. Any money you deposit is held by that broker under their terms, not by us, and this policy does not cover it. Your subscription and your broker account are separate things, and cancelling one does not close the other.

7. Something gone wrong?

If you were charged twice, charged after cancelling, or charged for something you did not buy, that is a mistake rather than a refund request, and we will put it right. Contact support with the date and amount.

8. Contact

Ask support through the chat on this site, or by email:

• Email: support@statisticaltradingsystems.com